About Product

Q1:I can customize my own brand pattern?
   Yes, we can print your brand on your vape!

Q2:Can I place a sample order?
    Yes, we support customization. The customized content can be produced exactly according to your specifications. Customized production time is 1 month.

Q3: What is your delivery port?
     Our nearest port is Hong Kong, China.

 

 About Logistics

Q1: how many days after the purchase can receive the goods
     After you place an order we will be in the platform your order, after confirming the order we will ship the goods for you after 4 days, 10-15 days after the shipment you will be able to receive the goods, some remote areas of the country will be a few days late, depending on the logistics of transportation.

Q2: Will it be seized by customs
     No, the countries that require customs clearance we will be in Germany after customs clearance quickly to your hands!

Q3: Which logistics company will deliver the goods
     We use air transportation, through UPS, DHL, Fedex, TNT, EMS, air courier and other modes of transportation, the transportation time is 3~7 days (depending on the destination country.

 

 About returns and exchanges

1.All products are strictly inspected before packaging to ensure that the defective rate is less than 1%.
2. If any defects are caused during transportation or improper use,We will send you a substitute in your next order.
3. The buyer is responsible for the shipping cost of the return, and the seller is responsible for the shipping cost of resending the replacement part.